FAQ PINCHER PAL
Pincher Pal is a bimonthly (every other month) subscription box so you will be billed immediately for your first box and then every other month. Our next shipping period is September 7th if you sign up by August 30th.
Pincher Pal is bimontly so you will receive a Pincher Pal every other month. As of right now, our next shipping period is September 7th if you sign up before August 30th.
You can pause your subscription at anytime and resume anytime. Keep in mind that if you pause, you'll be missing out on collectables!
Yes, all food and treats in the box are appropriate to give your Hermit Crab though they are not meant to completely replace your Hermit Crab's entire diet. For more information about proper Hermit Crab diet visit The Crab Street Journal. For information about our Pet Bakery, visit Our About Page.
Pincher Pal ship domestically (U.S.) and to the following countries; Australia, Canada, China, Finland, France, Hong Kong, Ireland, Japan, Korea, Mexico, Netherlands, New Zealand, Norway, Spain, Sweden, United Kingdom, United States, Vietnam, Virgin Islands (British), Virgin Islands (U.S.)
You sure can! Select the 'gift' option during checkout.
We're confident you will be happy with Pincher Pal. However, if you are not, you can cancel at anytime. Please consider contacting us first before you cancel. It is possible we may be able to tweak your box to make you and your pet happy! Additionally, we would love to hear your feedback so we can continue to improve Pincher Pal! We're ready to help in anyway!
You can email us at Pincherpal@gmail.com Please allow us a few days to respond to your email.
We recommend this facebook group which is run by hermit crab experts
faq Pet Parcel
(scroll down for Pincher Pal FAQ)
You will be billed on the 14th of every month.
Your Pet Parcel will ship around the 25th of every month.
Right now we ship to anywhere in the United States. We intend to ship internationally at a later date.
You sure can! When you place your order, you will be able to request in-store pickup! We are located at:
Lucky Dog Outfitters and Pet Supply
933 Massachusetts St
Lawrence, KS 66044
www.facebook.com/luckydoglawrence for hours and location details.
Anytime! If you subscribe before the 15th of the month, your box will ship on the 25th of that same month. If you sign up after the 15th of the month, your box will ship on the 25th of the following month.
You sure can! When you check out, select the 'gift' option.
We're confident you will be happy with Pet Parcel. However, if you are not, you can cancel at anytime. Please consider contacting us first before you cancel. It is possible we may be able to tweak your box to make you and your pet happy! Additionally, we would love to hear your feedback so we can continue to improve Pet Parcel! We're ready to help in anyway!
Email us by visiting our 'Contact Us' page!