faq pincher pal
Pincher Pal is a bimonthly (every other month) subscription box so you will be billed immediately for your first box and then every other month. Our next shipping period is July 7th if you sign up by June 30th!
Pincher Pal is bimontly so you will receive a Pincher Pal every other month. As of right now, our next shipping period is July 7th if you sign up by June 30th!
You can pause your subscription at anytime and resume anytime.
Yes, all food and treats in the box are appropriate to give your Hermit Crab though they are not meant to completely replace your Hermit Crab's entire diet. For more information about proper Hermit Crab diet visit The Crab Street Journal.
Pincher Pal ships domestically (U.S.)
You sure can! Select the 'gift' option during checkout.
We're confident you will be happy with Pincher Pal. However, if you are not, you can cancel at anytime. Please consider contacting us first before you cancel. It is possible we may be able to tweak your box to make you and your pet happy! Additionally, we would love to hear your feedback so we can continue to improve Pincher Pal! We're ready to help in anyway!
Email us at PincherPal@gmail.com
We recommend you visit this facebook page, which is run by hermit crab experts who will be able to assist you.